1. General Provisions

These general conditions of sale (hereinafter the "General Conditions") apply to all sales of products (hereinafter "Products" or "Product") purchased through the website (hereinafter , "Site").

Your use of the service remote sales described in these Terms are reserved exclusively for consumers (hereinafter "Customer" or "Customer").

The Customer is requested to read carefully the Terms and Conditions that are made ​​available on the Site, in order to allow the storage and reproduction by the Client pursuant to art. 12 of Legislative Decree 9 April 2003, n. 70.

The contracts with PAPIER-MACHE ITALY (as defined below) through the Site are governed by Italian law and in particular by Legislative Decree 6 September 2005, n. 206 ("Consumer Code") and Legislative Decree 9 April 2003, n. 70 (hereinafter "Decree e-commerce").

2. Identicazione seller

The seller is CLAUDIO MO. Registered Office: Fraction Mescia 57, 28045 Invorio (NOVARA), Tax Code: MOXCLD60A06E314O (hereinafter "PAPIER-MACHE ITALY").

3. Information relating to Products

Information regarding the products' PAPIER-MACHE ITALY "likely to distance selling through the Site are available, with their product codes, on the Website. Above information is provided in accordance with Articles 52 and 53 of the Consumer Code.

4. Availability of Products

Product availability refers to that present at the time when the customer consult product data sheets; this must still be regarded as purely indicative because, due to the simultaneous presence of multiple users on the site, the products may be sold to others before confirming the order.

In order to prevent that orders are concentrated mainly in the period from December, since the products made ​​entirely by hand, would be an analyzing that the client book items, agreeing on the time of shipment.

For information the customer must send an e-mail to using the ONLINE FORM that is located on the site, or contact phone number 392.1196893

5. Price

Product prices are inclusive of VAT. All prices are in Euro expressi.

6. Order of Products

The essential features and prices of the Product are detailed in the offer for each Product.

To purchase the chosen Product the Customer shall complete and submit a "PAPIER-MACHE ITALY". The order form in electronic format, following the instructions contained in the Site. The Customer shall add the Product into "shopping cart" and after having read the Terms and Conditions, with particular reference to the contribution to the cost of delivery and procedures for exercising the right of withdrawal, and the Privacy Policy, you must select the desired payment method and choose the option "purchase".

Before you submit your order to purchase the customer will have the opportunity to correct any errors in data entry by following the appropriate procedure for amendment contained in the Site. Specifically, the Customer has the right to modify the number of Products to be purchased, adding or deleting one or more Products from the "shopping cart".

By submitting the order, the Customer acknowledges and states that he has read all the indications provided in the purchasing procedure and accept the Terms and Conditions.

"PAPIER-MACHE ITALY" reserves the right to evaluate the acceptance of orders received. "PAPIER-MACHE ITALY" inform the Customer of any inability to accept orders received within 48 hours from the working day following that on which the client has sent the order and will refund any amounts already paid by the Customer for the payment for the supply.

7. Mode of Payment

Payment must be made ​​at the time of 'order by credit card or by bank transfer or in cash to be paid in cash to the courier. "PAPIER-MACHE ITALY" will inform the customer by e-mail, shipped it.

The order shall be deemed completed at the time of receipt of the transfer by the selling company, specifically "PAPIER-MACHE ITALY".

Once you have received the goods, if it is not responsive to the expectations of the customer, the latter shall exercise the right of withdrawal.

  The Customer must inform "PAPIER-MACHE ITALY" with registered mail, within eight days of receipt of goods. "PAPIER-MACHE ITALY" will immediately agree with the customer the return of the equipment and refund.

  Shipping charges in this case are charged to the customer. The packaging, of course, must be intact and the goods in the same condition in which it was shipped.

8. Transportation and Delivery

The Products purchased on the Site will be delivered to the address specified by the customer.

Delivery costs are charged to the customer and their value depends on the total amount of each order.

Shipping costs vary depending on the goods ordered and range from a minimum of € 9.00 per parcel weight and standard sizes to a maximum of € 30.00 per parcel of "large" size.

Purchases will be delivered by courier or postal service, Monday through Friday, excluding national holidays and festivities. "PAPIER-MACHE ITALY" is not responsible for unpredictable delays.

Deliveries are made within the agreed period, however, "PAPIER-MACHE ITALY" is not committed to complying with a fixed delivery time, the identification of delivery terms is purely indicative. Strikes, lockouts, work stoppages and traffic, damage caused by fire, the provisions of the authorities or other cases of force majeure, which impede the delivery of goods, exempt "PAPIER-MACHE ITALY" for the duration of the interruption, from his obligation supply.

For the delivery of the goods requires the presence of the customer or his representative at the address indicated in the order. Upon delivery of the goods by the Courier, the Customer is required to check that the number of packages delivered corresponds to what is indicated in the transport document and that the package is intact or altered. Damage to pack and / or the products or the mismatch in the number of packages must be immediately subject to control by writing on the Courier's proof of delivery. Once signed the Courier's transportation document, the Customer may not oppose objection on the external characteristic of the package as delivered.


In case of return at the headquarters of "PAPIER-MACHE ITALY" package and stock at the courier will be charged for the costs of storage that the courier complains to "PAPIER-MACHE ITALY".

If for reasons beyond the control of "PAPIER-MACHE ITALY" the customer proves untraceable at the time of delivery, the Customer must contact the office of the courier of his city and arrange for a subsequent delivery or pick-up at the headquarters of the same courier .

"PAPIER-MACHE ITALY" is not financially responsible for packages left in storage at the National Courier. The client who has not been able to agree with the seat of his city an agreement for a second delivery or pick-up at the headquarters of the Courier, assumes the burden of the successful completion of the shipment. If the courier recapitasse the package for non-collection by the customer, "PAPIER-MACHE ITALY" will contact the customer for a possible return asking for reimbursement of any costs of storage and for shipping costs incurred (return to "Papier- mACHE ITALY ") and for those to bear (delivery to the customer). In case the customer is not intended to satisfy the payment of the costs incurred by "PAPIER-MACHE ITALY" or do not put in contact so agree, or as a result of e-mail sent from "PAPIER-MACHE ITALY" with a request for reimbursement for expenses borne not respond within a reasonable period of time of 7 days (seven), "PAPIER-mACHE ITALY" retain the goods are not withdrawn for non-compliance by the Customer.

9. Contacts

For more information please write to the following e-mail: